Frequently Asked Questions main24
for Malaysian Players

The minimum deposit at main24 is RM20 for all payment methods. Whether you use Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, ShopeePay, or cryptocurrencies such as USDT, BTC or ETH — the minimum amount you need to put in is RM20. There are no processing fees for deposits.

Yes, main24 accepts deposits via cryptocurrency including USDT, BTC and ETH. This is a good option for players who want extra privacy and faster transaction speeds. The conversion rate to RM follows the current market price at the time the deposit is made. The minimum deposit remains RM20 equivalent.

main24 does not charge any processing fees for deposits. For withdrawals, there are no charges from main24, however third-party payment providers may have their own policies. To ensure your withdrawal goes through smoothly, verify that your bank account or e-wallet details are correct before submitting a withdrawal request.

Deposits via local e-wallets such as Touch 'n Go, Boost and DuitNow are usually credited within a few minutes. If your deposit has still not appeared after 15-30 minutes, this may be due to a technical issue or delay on the bank's end. Keep your transaction receipt and contact main24 customer support via live chat so our team can look into it promptly.

Withdrawals at main24 are typically processed within 30 minutes to 3 hours. The minimum withdrawal is RM100. Processing time depends on the payment method chosen and banking hours. Requests submitted at night or on weekends may take slightly longer depending on your bank or e-wallet provider.

main24 supports a range of payment methods popular in Malaysia: Touch 'n Go eWallet, DuitNow, online banking via FPX (including major Malaysian banks), Boost, ShopeePay, and cryptocurrencies namely USDT, BTC and ETH. All methods are available for both deposits and withdrawals with the same minimum limits — RM20 for deposits and RM100 for withdrawals.

The main24 welcome bonus is a 100% first deposit match up to a maximum of RM1,500. Claim this bonus when making your first deposit via the promotions page or during the registration process. For example, a deposit of RM100 gives you a RM100 bonus — your account balance becomes RM200 to play with.

The wagering requirement for the main24 welcome bonus is 10x the bonus amount received — not the total of deposit plus bonus. For example, if you deposit RM100 and receive a RM100 bonus, you need to place bets totalling RM1,000 (RM100 × 10) before winnings from the bonus can be withdrawn. For a deposit of RM3,200 with the maximum bonus of RM1,500, the wagering requirement is RM15,000.

Generally, bets on slot games count in full towards the wagering requirement. For live casino games such as baccarat, roulette and blackjack, the percentage that counts may differ. For detailed information on which games qualify and their respective percentages, check the main24 Terms & Conditions page or contact our support team for clarification.

Yes, in most cases you can choose to opt out of an active bonus. Contact the main24 support team via live chat and let them know your intention. Please note that cancelling a bonus typically means any winnings earned using bonus funds cannot be carried forward either. Make sure you understand the implications before making a decision.

Yes, bonuses claimed at main24 have a set period within which the wagering requirement must be completed. This period varies by promotion type and will be stated in the terms of each offer. If the wagering requirement is not completed within the set period, the bonus and any related winnings may be automatically forfeited. Check your email or account notifications regularly.

main24 has a VIP programme with 5 tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier offers a higher weekly cashback — starting from 0.2% (Bronze) up to 0.8% (Diamond). You move up automatically based on your betting activity. The more active you are playing and betting at main24, the faster you reach higher tiers.

Yes, main24 provides betting markets for the Malaysia Super League and the English Premier League (EPL). Players can bet on a variety of markets including match results, total goals, Asian handicap, and more. Malaysia Super League matches are particularly popular among local players as they feature well-known national teams.

Yes, badminton is one of the most popular sports among main24 players in Malaysia. Badminton betting markets cover international-level matches including the BWF World Championships, All England and the Thomas/Uber Cup. You can bet on match winners, game handicaps and various other markets depending on the events available.

Decimal odds show the total return including your original stake — for example, odds of 2.50 mean a RM10 bet returns RM25. Malay odds are based on a local format: a positive value shows the profit relative to one unit, while a negative value shows how much needs to be staked to win one unit. main24 supports both formats for the convenience of players.

Mix parlay is a type of bet that combines several selections from different matches into a single bet slip. All selections must win for the bet to succeed — if even one loses, the entire bet is considered lost. The appeal of mix parlay is the potential for higher returns because the odds of each match are multiplied together. main24 offers mix parlay across multiple sports including football, badminton and others.

If a match is postponed, cancelled, or not completed according to the official schedule, bet settlement at main24 follows the rules set by the sports platform provider. Generally, bets on matches cancelled before the minimum specified time are usually refunded to players. Contact main24 support if you are unsure about the outcome of a particular bet.

Live betting allows you to place bets while a match is in progress. Odds change in real time based on what is happening in the match — this gives you the opportunity to make decisions based on current developments. main24 provides a live betting platform for a range of sports including football, badminton, tennis and esports.

Registering a main24 account is straightforward and quick. Visit the registration page and fill in basic details such as username, password, mobile number and email. Make sure the information provided is accurate as it is required during account verification and withdrawal processing. You must be 21 years of age or older to register and play at main24.

Usernames at main24 must be unique and typically contain between 6 and 16 alphanumeric characters. Passwords are recommended to contain at least 8 characters, combining uppercase letters, lowercase letters and numbers for better security. Avoid using personal information that is easy to guess, such as your date of birth, as a password. Keep your password stored somewhere safe.

Log in to your main24 account from a new device using your username and password as usual. The system may request additional verification such as an OTP code sent to your registered mobile number or email as a security measure. If you have trouble logging in from a new device, contact main24 customer support via live chat for prompt assistance.

To update personal information such as your mobile number or email, log in to your main24 account and go to the profile settings section. Some changes may require additional identity verification to ensure your account remains secure. If you are unable to make the changes yourself, contact main24 customer support and provide the required proof of identity.

If you wish to permanently close your main24 account, contact our support team via live chat or email with a written request. Make sure you have withdrawn all funds in your account before requesting closure. The closure process may take a few working days to complete. If you feel you need a break from gambling, a temporary self-exclusion option is also available.

If you forget your password, click the "Forgot password?" link on the main24 login page. You will be asked to enter your registered mobile number or email address to receive a verification code. Once verification is successful, you can set a new password. If you still cannot access your account, contact main24 support with your account details for further assistance.